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LEGAL

Refund & Cancellation Policy

EFFECTIVE: MAY 25, 2026

This policy describes how refunds and cancellations work for What Year Music PRO subscriptions. PRO is a digital service that delivers instant access to additional features upon purchase.

Monthly & Yearly Subscriptions

Monthly ($2.99/month) and Yearly ($19.99/year) plans are non-refundable. You can cancel at any time to stop future renewal charges:

  • When you cancel, your PRO access continues through the end of the current billing period.
  • You will not be charged for further periods after cancellation.
  • Partial-period refunds for unused time are not provided, except as required by law.

Lifetime Plan

The Lifetime plan ($39.99 one-time) is refundable within 7 days of purchase if you have not meaningfully used PRO features. To request a refund:

  • Email contact@whatyeargames.com within 7 days of purchase.
  • Include the email address used at checkout and the approximate purchase date so we can locate your transaction.
  • Approved refunds are issued via Stripe to the original payment method within 5–10 business days. Your PRO access will be revoked once the refund is processed.

How to Cancel

You can cancel a recurring subscription in one of two ways:

  1. Use the secure Stripe customer portal link included in your purchase confirmation email.
  2. Email contact@whatyeargames.com and we'll cancel it for you within 1 business day.

Exceptions & Disputes

  • Duplicate charges, billing errors, or unrecognized charges: contact us immediately — we will investigate and refund any verified error.
  • Service outage: if PRO features are unavailable for an extended period due to our error, we'll extend your subscription or provide a prorated credit at our discretion.
  • Statutory rights: nothing in this policy limits any mandatory consumer-protection rights you have under applicable law, including statutory withdrawal/cancellation rights in the EU/UK.

Chargebacks

Before initiating a chargeback with your bank, please email us at contact@whatyeargames.com. We process legitimate refunds quickly and chargebacks cost everyone money. We reserve the right to revoke PRO access on accounts associated with fraudulent chargebacks.

Contact

All refund and cancellation requests: contact@whatyeargames.com